About Me

I'm a client executive within Canada's largest technology company, IBM, with a focus on forging the bond between strategy and technology for retailers.

In the past decade, retail has shifted from being a merchant-driven industry to a technology-driven industry, reshaping how consumers interact with the brands they love. And there isn't an industry in the world that has been forced to reinvent itself like retail. 'Evolve or die' is probably the best analogy that defines retailers today... At IBM, I work with retail executives everyday helping them delight their customers, drive revenue, increase efficiencies, increase profitability and innovate to outsmart their competition. 

As you can see in this blog, retail is my focus and has been for quite some time, if you are a retailer and want to share a unique challenged or success story - please reach out!

David J Thibault, MBA


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